Privacy Policy & Cookies

LCM Environmental Ltd and its associated companies (“our”, “we”) are committed to protecting and respecting your privacy.


For the purpose of the Data Protection Act 1998 (the “Act”), we are the data controller in respect of information collected on our site (“our site”).

This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Questions, comments and requests about this policy are welcome and should be addressed to:

LCM Environmental Ltd, Langlands Busines Park, Uffculme, Devon, EX15 3DA;



Information we may collect from you

We may collect and process the following data about you:


Information you give us:


  • Information about yourself including your name, title and postal and/or email address.
  • Information that you provide when you visit our site, make an enquiry on our site or request our services.
  • If you email or contact us, we may keep a record of the correspondence or keep your message, emails address and contact information to respond to your request.
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.


Information we collect about you with regard to each of your visits to our site we may automatically collect the following information:


  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products or services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.



Our site uses cookies. When first accessing our site a pop up may have appeared, requesting your consent to enable us to use ‘cookies’.


A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our site, which helps us to provide you with a good experience when you browse our site and also allows us to improve our site.


We use the following cookies:


Google Analytics

We use Google analytics cookies on our site for tracking purposes. The cookies allow us to understand general traffic to our site for example number of visitors and length of time on our site. This process does collect data, but in an anonymous form, to help us make improvements, develop the site and enhance the user experience. For further information about Google Analytics please see:


Account information & password

Where we have given you (or where you have chosen) account information or a password as part of our security measures which enables you to access certain parts of our site, you are responsible for keeping these confidential.


We ask you not to share such account information or passwords with anyone and remember to log-out when you are not using our site to prevent unauthorised access.


If you think that your account information or password may have been compromised please contact us on the details at the beginning of this privacy policy.


Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of our services to you or the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Uses made of the information

We use information held about you in the following ways:


Information you give to us – We will use this information:

  • To provide you with information or services that you request from us or determine which communications about us may be of interest to you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service or contact you where necessary if (for instance) you are due to attend a seminar that we are hosting or have requested information regarding the services that we provide.
  • To administer, support, improve and develop our business or contact you for your views on our services.
  • To ensure that content from our Site is presented in the most effective manner for you and for your computer.


Information we collect about you. We will use this information:


  • To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our site and ensure that content is presented in the most effective manner for you and your computer.
  • To allow you to participate in interactive features of our services, when you choose to do so.
  • As part of our efforts to keep our Site safe and secure;


We may also use your information to provide you with information about services which may be of interest to you and we may contact you about these by post or telephone.


If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those previously provided to you.


If you do not want us to use your data in this way please email


Disclosure of your information

We may disclose your personal information with our subsidiaries. We may also disclose your personal information to:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Site.
  • Third parties, in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If LCM Environmental Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce our site terms of use, or terms of business and other agreements; or to protect the rights, property, or safety of LCM Environmental Ltd our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Linking to third party websites

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies even if you access them using links from our site. Please check these policies before you submit any personal data to these websites.


Access to information

You may request access to information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and may place notices on other prominent pages on the site. Your continued use of our site will signify that you agree to any such changes.

Fuel is a critical asset, but you don’t have to be a slave to it when you partner with LCM. Take control of your fuel management today.


Contact LCM Environmental. You can send an email, complete the online form or simply speak to the fuel specialists direct on +44 (0) 2380 695 198.